When circumstances require installation of a new telecommunications service faster than a service vendor's normal processes allow, an organization may request provisioning priority. This can be an immediate installation following an emergency or an installation by a specific date, also known as an essential provisioning.
Restoration priority is for new or existing telecommunication services and requires that service vendors restore them before non-TSP services. Restoration priority helps minimize service interruptions that may have a serious, adverse effect on the supported NS/EP function. Organizations must request TSP restoration priority before a service outage.